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Terms & Conditions

Effective Date: April 2026


These Terms and Conditions (“Terms”) govern your access to and use of the website operated by Freedom Flow Mechanical Inc. (“Freedom Flow,” “we,” “us,” or “our”) located at [yourdomain.com] (the “Site”). By using this Site, you agree to these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You may use this Site for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable law or regulation

  • Attempt to interfere with the Site’s operation, security, or accessibility

  • Use the Site to transmit malware, spam, or harmful code

  • Attempt to gain unauthorized access to any systems connected to the Site

2. Service Information and No Professional Advice

Information on this Site is provided for general informational purposes only. It is not a substitute for professional inspection, diagnosis, or advice. Plumbing conditions vary by property and situation. Any estimates, examples, or descriptions on this Site are not guarantees of price, availability, or outcomes.

3. Quotes, Estimates, and Scope of Work

Any quote, estimate, or service description provided through the Site, by phone, text, email, or otherwise is based on information available at the time. Final pricing and scope may change if:

  • Site conditions differ from what was described

  • Hidden or deeper issues are discovered during inspection or work

  • Additional parts, labor, or permits are required

  • Customer requests changes to the original scope

We will communicate material changes to scope and pricing before proceeding, when reasonably possible.

4. Scheduling and Availability

Scheduling requests submitted through the Site do not guarantee an appointment time unless confirmed by Freedom Flow. Appointment times may be affected by traffic, weather, job complexity, emergency calls, or other operational factors.

5. Payments and Fees

Unless otherwise agreed in writing, payment is due upon completion of service. We may accept certain payment methods, which will be disclosed at the time of service or on invoices.

If you do online payments or deposits, add:

  • Whether deposits are required

  • Whether processing fees apply

  • Refund/cancellation terms (if any)

6. Warranties and Workmanship

Any warranties, guarantees, or workmanship commitments are provided only as stated in writing on your invoice or service agreement. Warranties may not apply to:

  • Pre-existing issues not addressed in the scope of work

  • Misuse, neglect, improper maintenance, or unauthorized modifications

  • Customer-supplied parts or equipment (unless agreed otherwise)

7. Third-Party Links and Tools

The Site may contain links to third-party websites or embedded tools (e.g., maps, scheduling, review platforms). We do not control and are not responsible for third-party content, policies, or accessibility.

8. Intellectual Property

All content on this Site—including text, logos, graphics, photos, and layout—is owned by Freedom Flow or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute Site content without our prior written permission.

9. User Submissions

If you submit information through forms, email, or other Site features, you agree that:

  • The information you provide is accurate to the best of your knowledge

  • You will not submit unlawful, harmful, or infringing content

  • We may use the information to respond to your request and provide services

10. Privacy

Your use of the Site is also governed by our Privacy Policy located at: [link to privacy policy]. If you do not have one yet, I can draft it.

11. Disclaimer of Warranties

The Site is provided on an “AS IS” and “AS AVAILABLE” basis. We do not guarantee that the Site will be error-free, uninterrupted, or free of harmful components.

12. Limitation of Liability

To the fullest extent permitted by law, Freedom Flow will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of (or inability to use) the Site.

To the extent permitted by law, Freedom Flow’s total liability for any claim related to the Site will not exceed one hundred dollars ($100), or the minimum amount allowed by law, whichever is greater.

13. Indemnification

You agree to defend, indemnify, and hold harmless Freedom Flow and its officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or misuse of the Site.

14. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles. Any dispute arising from these Terms or your use of the Site will be brought in the state or federal courts located in California, unless otherwise required by law.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated Effective Date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

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