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Effective Date: April 2026

This Privacy Policy describes how Freedom Flow Mechanical Inc. (“Freedom Flow,” “we,” “us,” or “our”) collects, uses, and shares information when you visit freedomflowmech.com or contact us through the Site.

1) Information We Collect

A. Information You Provide Voluntarily

When you fill out a form on our Site (for example: “Request Service,” “Request a Bid,” or “Contact Us”), you may provide information such as:

• Name

• Phone number

• Email address

• Address or service location (if you provide it)

• Details about your request (message field)

You are not required to submit a form to browse our Site.

B. Information Collected Automatically (Cookies/Tracking)

Like most websites, the Site may collect limited information automatically through cookies and similar technologies. This can include:

• Device and browser type

• General location (approximate, such as city/region)

• Pages you view and actions taken on the Site

• Referring/exit pages and basic usage data

We use Google Tag Manager (GTM) to manage tracking tags on our website. GTM itself is a tag management system and may deploy third-party tags (such as analytics or advertising tags)

2) How We Use Your Information

We use information we collect to:

• Respond to your requests and messages

• Schedule or provide services

• Improve our Site and customer experience

• Understand how visitors use our Site (via analytics, if enabled)

• Protect against spam, abuse, or security issues

We do not sell your personal information.

3) How We Share Information

We may share information in limited circumstances, including:

• Service providers who help us operate the Site or communicate with you (for example, website hosting, email, form tools, analytics providers)

• Legal and safety reasons, such as responding to lawful requests or protecting our rights and users

• Business operations, such as if we undergo a merger, acquisition, or asset sale (information may be transferred as part of that process)

We only share information as needed to operate the Site and provide services.

4) Cookies and Tracking Choices

Cookies help websites function and provide insights into performance. Depending on your browser settings, you may be able to:

• Block or delete cookies

• Limit certain tracking technologies

• Use browser “Do Not Track” settings (note: not all services respond to DNT signals)

If analytics or advertising tags are enabled through GTM, you may also be able to opt out using tools provided by those third parties (for example, Google’s controls).

5) Data Retention

We retain contact form submissions for as long as reasonably necessary to:

• Respond to your inquiry

• Provide services

• Maintain business records

• Comply with legal obligations

We may retain some information longer if required by law or for legitimate business needs (such as recordkeeping).

6) Security

We take reasonable steps to protect the information you submit through the Site. However, no method of transmission over the internet or electronic storage is completely secure.

7) Children’s Privacy

Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact us and we will take reasonable steps to delete it.

8) California Privacy Notice

If you are a California resident, you may have privacy rights under California law (including the California Consumer Privacy Act as amended by the CPRA), depending on whether the law applies to our business.

Categories of Personal Information We Collect

• Identifiers (such as name, email, phone number) when you submit a form

• Internet or network activity information (such as basic browsing/usage data) if tracking is enabled

Purposes for Collection

We collect this information to respond to inquiries, provide services, improve the Site, and maintain security as described above.
We do not sell your personal information.
We also do not share your personal information for cross-context behavioral advertising in the way California law defines “sharing,”

Your California Rights

Depending on applicability, you may have the right to:

• Request access to personal information we have collected about you

• Request deletion of personal information (subject to certain exceptions)

• Request correction of inaccurate personal information

• Opt out of sale or sharing of personal information (if applicable)

• Not be discriminated against for exercising privacy rights

To make a request, contact us using the information below. We may need to verify your identity before fulfilling certain requests.

9) Third-Party Links

Our Site may include links to third-party sites (such as Google Maps or social platforms). We are not responsible for the privacy practices of third-party sites.

10) Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised Effective Date.